Privacy Policy for TELA Solutions, LLC on behalf of Vitrics Physician Group SMS Campaign Effective Date: 09/06/2024
TELA Solutions, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information in connection with our SMS marketing campaigns. By opting in to receive SMS messages from TELA Solutions, LLC, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following information when you sign up for our SMS campaign:
- Personal Information: This includes your phone number, name, and any other information you provide when opting into the SMS campaign.
- Usage Data: We may automatically collect data such as your interactions with our SMS messages (e.g., when you open or click a link within a message).
- How We Use Your Information
We use the information we collect for the following purposes:
- To send SMS messages: This includes communication, reminders, updates, and other relevant information related to our monitoring services.
- To improve our services: We may use data analytics to enhance our messaging content and delivery.
- To comply with legal obligations: We may use your data to comply with applicable laws, regulations, or legal requests.
- Consent
By providing your phone number and opting into our SMS campaign, you consent to receive SMS messages from TELA Solutions, LLC. You can withdraw your consent at any time by replying “STOP” to any message you receive or contacting us directly at customerservice@vitricspg.org or (281) 639- 8005.
- How We Share Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information with:
- Service Providers: We may share your information with our third-party vendor who help us operate our SMS campaign, such as our messaging platforms and monitoring platforms. These providers are contractually obligated to protect your data and use it only for the purposes of delivering our messages.
- Legal Obligations: We may disclose your information if required to do so by law, to protect our rights, or to comply with a legal process.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security measure is completely foolproof, and we cannot guarantee the security of your data.
- Your Rights
You have the following rights regarding your personal information:
- Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message.
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information we hold about you.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
To exercise these rights, please contact us at customerservice@vitricspg.org or (281) 639-8005. 7. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, notifying you via SMS.
- Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
TELA Solutions, LLC
33300 Egypt Lane, suite i300
Magnolia, TX 77354
customerservice@vitricspg.org
(281) 639-8005